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How to obtain help

General support support@chessclub.com
Website support webmaster@chessclub.com
   
Telephone support +1 (412) 436-5558
Fax number +1 (412) 521-5575
 
* English. Telephone support available M-F 11 AM - 7 PM ET.
   
Mailing Address Internet Chess Club
5820 Forbes Avenue, Suite 1
Pittsburgh, PA 15217 USA
 
Other Language Support
   
Español soporte@chessclub.com
French support_fr@chessclub.com
Italian supporto@chessclub.com
Portuguese suporte@chessclub.com

 

 Dasher users:  You can find help in the Help menu. Dasher has a built-in help system that can answer most any question you have.  Additionally, you have access to HELP --> "Ask A Question" to have your question answered by the online help staff.
 

 BlitzIn users: You can find help in the Help menu.  Additionally, you have access to HELP --> "Ask A Question" to have your question answered by the online help staff.  You can also check out the ICC Guide, which covers the basics like starting and playing a game.
 

  ICC for Mac users:  Go to Live Help in the CHAT ROOMS section and ask your question.   To report a bug, visit the Help menu.
 

Additional help:  If you're using other chess software to connect, or need additional help,  you can ask a question on the chess server by going to the chat area and typing:  /tell 1 <your question>

 

Advanced help

 

 

Most common actions taken by ICC members are simply a matter of clicking a link or button on the software. In the server help files, you can browse through all the possible commands.  Some basic commands that can be typed: