CUSTOMER-AGREEMENT

 
                    *** Customer Chekel Agreement *** 
 
By purchasing chekels I agree to abide by the rules described in this 
document.  I also understand the procedures and restrictions on 
chekels described in this document. 
 
1. Handling chekels: 
 
   The commands for using chekels are described in "help chekels". 
   Chekels may be purchased on the ICC website, which you can get
   to via the "c-buy" command.  You may not purchase fewer than 
   15 chekels at a time, nor more than 100. 
 
2. Refund policy: 
 
   Chekels can be refunded only by written request.  However, the
   amount of the refund is ten US dollars less than the number of
   chekels remaining in the account.  Ten or fewer chekels are not
   refundable.
 
   To get a chekel refund, write to: 
 
               Internet Chess Club
               PO Box 5485
               Pittsburgh, PA 15206 USA
 
   Be sure to include your real name, mailing address, username, and 
   password in your refund request letter.  If your chekels were
   purchased with a credit card, then the ICC may issue the refund
   through the same credit card.

   Abandoned chekels in unused accounts will be cancelled one month
   after expiration of membership, after which they will no longer be
   refundable.
 
3. Handling of disputes: 
 
   The ICC takes no responsibility to resolve disputes, disagreements
   or conflicts that might arise between a vendor and a customer.  The 
   chekel system supplies a method for the vendor to refund any purchase 
   within one week.  Using this mechanism, the vendor has the option to 
   offer money-back guarantees to ensure customer satisfaction.  The ICC 
   recommends that this policy be adopted by all vendors, but does not 
   demand it.  Whether or not to use this option in a particular 
   situation is entirely up to the vendor. 
 
   This User Agreement shall be interpreted and enforced under the laws 
   of the Commonwealth of Pennsylvania.  The customer irrevocably
   consents to the exclusive jurisdiction of the courts of the
   Commonwealth of Pennsylvania and the federal courts situated in the
   Commonwealth of Pennsylvania. 

4. Future changes:

   The ICC reserves the right to change the rules and policies
   regarding the handling of chekels at any time without notice.