CONTACTS

***** CONTACTS *****

To report various types of problems or ask questions, here are the
people to contact:

Problems or questions about your ICC membership:

   Send an email to support@chessclub.com

Basic questions about ICC commands and policies:

   Ask our online helpers in channel 1.  For example, type:
   tell 1 How do I examine a game from my history?

Poor behavior of ICC members, such as profane language:
   
   Send an ICC message to Complain, or email Complain@chessclub.com

Suspected computer cheaters (people playing with a computer, but 
with no (C) label by their username) or ratings abuse in general: 

   Send an ICC message to SpeedTrap.

To change the email address ICC has recorded for you:
   
   Go here: https://login.chessclub.com/Account

Suggestions for improving the ICC:
   
   Send an ICC message to the "suggestion" account.

For cooperative deals such as mutual promotion, special tournaments,
chess federation arrangements, etc., 

   contact LateKnight, LateKnight@chessclub.com

For tournament broadcast information and arrangements,

   contact Lyon, Lyon@chessclub.com

Tomato Tournaments:

   Suggestions:  Send an ICC message to the "Tomato-Suggest" account.
   Problems:  Send an ICC message to the "jmedic" account.

See also: addresses, abuse, atmosphere, computers, fees, Tomato, Speedtrap