I did, and here is the answer I received:
“Maybe he just does not know how to set up his seeks or formula right to
avoid the players he does not want to play.”
Maybe, you should have a meeting explaining to everyone replying complains and make things crystal clear it is considered abusive.
I give up and you’ll see me playing less games on ICC.
What’s sad is that Chess Playing Servers like ICC and PlayChess does not seem to notice competition is getting their share of the market while it’s cheaper. 8:-(