BlitzIn Troubleshooter

If BlitzIn does not work for you:

• I connect through a Firewall or Proxy server
• My password does not work
• The installer said "Corrupt Installation"
• The download failed.
• There was an error message when connecting to ICC
• I want a different version of Blitzin
• I use Windows 95
• Other Windows software or Java software

Firewall or Proxy

A firewall is a security measure to control what enters and leaves a local network. A proxy allows more than one computer to share one Internet connection. If you connect to the Internet through a network at a business or school, you might have to log on the proxy server, then connect to ICC. Ask your network administrator for more information.

In BlitzIn 2.5, on the screen where you sign in, click "More>>" then fill in the "Proxy Server" box.

BlitzIn can connect through most personal firewalls, such as Zone Alarm, with no changes.

The installer said "Corrupt Installation".

The download failed.

There was an error message when connecting to ICC.

• "Connection refused" If you use America Online, and your account is subject to "Parental Controls", AOL will refuse to connect to ICC. The one with the master AOL screen name for your account sets those controls. Your account must have the adult status to connect to the ICC.
• "Connection refused" It is possible the main ICC site is down. Try the backup queen site at queen.chessclub.com. In BlitzIn select "queen.chessclub.com" from the list where you see "chessclub.com". Click "Connect" or "Sign In"
• "Name not found in database", "Non authorative host not found" or "Trying cached IP" In Blitzin 2.34 and earlier: click "Connection", then "New". Erase "chessclub.com", enter "207.99.83.228", click "Connect". Starting with Blitzin 2.5, on the screen where you sign in, click "More>>" In the box labeled "ICC server", erase chessclub.com, enter "207.99.83.228" then "sign in"
• "No route to host" If you connect to the Internet through a proxy or firewall, see the section on firewalls and proxies. Otherwise, try again at a later time, there is some problem with the route from you to the ICC.

I use Windows 95

I want a different version of Blitzin

• Blitzin 2.34 (English)
• Blitzin 2.31 (Spanish)
• Blitzin 2.31 (German)
• Blitzin 2.31 (French)
• Blitzin 2.31 (Swedish)
• Blitzin 2.31 (Norwegian)
• Blitzin 2.31 (Portuguese)
• Blitzin 2.31 (Italian)
• Blitzin 2.31 (Danish)
• Blitzin 2.31 (Icelandic)
• Blitzin 2.31 (English)
• Blitzin 1.81 (32-bit)
• Blitzin 1.81 (16-bit)
• Blitzin 1.81 (16-bit) for extremely old AOL software